After a very frustrating few hours in a support chat, I was promised a reduced rate for a one year renewal, which was still about 60% higher than I could get from a different domain host. After I grudgingly agreed to that charge, despite the fact that they refused to send me an email detailing the charge and the subsequent renewal price after the promised year, they charged my credit card. I then received the confirmation in the mail that said the charge was for only one month of renewal and not one year as promised - WTF! They apologized for the confusion but refused to do anything further about it, so I asked to be refunded. My website (www.sublimephoto.com) still works for now, and so do the galleries in this blog that are hosted on my site, but perhaps not for long...
So... I am now in the process of signing up with a different domain host and laboriously uploading all of my content again. What a massive pain since I have about 25GB worth of image galleries online. In any case, I absolutely DO NOT recommend Network Solutions as a domain host. Their account pages provide almost no detailed info and either the billing support person I spoke to was, at best, terribly incompetent or at worst, guilty of trying to scam me into paying for one month of service at the price of a promised year of service. What an annoying way to start a Sunday morning!

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